Terms of Service

Last updated: June 2026

These Terms of Service ("Terms") govern your use of the Release Assurance service and website (the "Service"), provided by Release Assurance Inc. ("Release Assurance," "we," "us"). By using the Service, you agree to these Terms. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.

1. The Service

Release Assurance is a software platform for Salesforce verification. You connect an approved Salesforce environment and describe the business processes you want protected; the platform authors those descriptions into validated verification plans, executes them through the real Salesforce interface on the schedule you set, and returns reporting, evidence and failure alerts. You operate the Service; we do not staff verification engagements or write automation on your behalf.

2. Beta service

The Service is currently offered as a founding partner beta. Beta features may change, be limited, or be discontinued, and may be less reliable than a generally available service. We may add, modify, or remove functionality during the beta at our discretion.

3. Salesforce access

4. Fees

The founding partner beta is provided free of charge. If and when the Service becomes a paid offering, applicable fees and payment terms will be set out in a separate order form or agreement and communicated to you in advance. No charges apply without your agreement.

5. Your responsibilities

You are responsible for the accuracy of the coverage you request, for maintaining valid sandbox access, for the configuration and content of your own Salesforce environment, and for using the Service in compliance with applicable law and your agreements with Salesforce and other third parties. You agree not to misuse the Service or attempt to disrupt it or gain unauthorized access to it.

6. Data and intellectual property

As between the parties, you retain all rights to your Salesforce data and business information, including the content of verification plans you create in the Service. We retain all rights to the Service, our software, and the verification engine, including the primitive registry and the models and prompts that turn your descriptions into validated plans. Verification plans you create in the Service are yours; the platform components that author and execute them are licensed to you for use within the Service during your subscription. We may use aggregated, de-identified information to operate and improve the Service.

7. Confidentiality

Each party may receive confidential information of the other. Each party agrees to use the other's confidential information only as needed to perform under these Terms and to protect it with reasonable care.

8. Disclaimers

The Service helps you detect issues in your Salesforce workflows, but it does not guarantee that your workflows are error-free or that every issue will be found. To the maximum extent permitted by law, the Service is provided "as is" and "as available," without warranties of any kind, whether express or implied.

9. Availability and limitation of liability

We aim for high availability but do not guarantee uninterrupted or error-free operation, and we are not responsible for issues outside our reasonable control, including Salesforce platform outages. To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, or consequential damages, and our total liability arising out of or relating to the Service is limited to the greater of the amounts you paid us in the twelve months before the claim or, during the free beta, US$100.

10. Term and termination

Either party may stop using or providing the Service at any time. We may suspend or terminate access for material breach or to protect the Service. On termination, our access to your environment ends and we delete or, on request, return your data and artifacts.

11. Governing law

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules, except where a different governing law is required by applicable law. The parties submit to the exclusive jurisdiction of the courts of Alberta.

12. Changes

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above and communicate material changes through the Service or by email. Continued use after an update means you accept the revised Terms.

13. Contact

Questions about these Terms: legal@releaseassurance.com.